A sporadic internet link that goes down at any time isn't just a mild annoyance; it can be a huge hindrance to everyday life. As a result, we created an explainer to assist you in determining why your internet keeps dropping out and what you can do about it.
Slow connection speeds, an out-of-date router, or a much larger problem on your broadband provider's end may all be the culprit. Continue reading for a rundown of signs, diagnoses, and treatments for a constantly disconnecting internet link. Let's get the fast service going again.
Your internet connection is extremely slow.
If your Wi-Fi speeds aren't fast enough, your internet will keep falling in and out.
This is particularly true if you share a home with others and everyone is online at the same time. If you're busy on Zoom meetings while others are streaming movies and playing games on the same network, a link with only 15–25 Mbps speeds can keep dropping out.
What can be done about it?
To find out how good your internet is, take a close look at our How Much Internet Connection Do I Need? page. To see if what you're getting is quick enough, use this app.
If it isn't, contact your internet service provider and request a faster Wi-Fi plan. You may also change providers to get better service. See if you can find a more dependable alternative in your area by using the search box below:
Your computer isn't making contact with your network operator.
Because your modem isn't communicating properly with your internet service provider (ISP), your internet can disconnect at any time.
Since modems are designed to translate data from a network into a signal for your firewall and Wi-Fi devices, they are critical to providing you with internet. They can, however, be finicky creatures. If you purchase your own, it must be licenced to operate with your ISP in order to have internet access. Even if it is authorised, we've discovered that it may still need assistance to properly communicate with the ISP.
What can be done about it?
What can be done about it?
When your internet goes down the next time, check with your ISP to see if your broadband is transmitting and transmitting signals properly. If it isn't, customer support will normally be able to reconnect it on their end.
Your Wi-Fi router is no longer supported.
Another popular cause of internet that constantly goes in and out is an outdated router. Since it uses out-of-date firmware that does not follow the new Wi-Fi technological requirements, a router that is five years old or older will not perform well with your current internet connection. Even though it's just a couple of years old, a router that isn't approved for Wi-Fi 5 or Wi-Fi 6, the most recent Wi-Fi technological communications norm, might be behind the times.
The Wi-Fi 6 protocol, also known as 802.11ax, is the most recent of five internet protocols established by the standard-setting Institute of Electrical and Electronics Engineers (IEEE). Here they are, in chronological order, from oldest to latest and greatest:
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